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● Social Media

Community response bank

Prepare thoughtful replies to recurring questions without turning conversations into sales pitches.

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Before you start

Bring real information for these fields. The quality of the source material matters more than clever wording.

  • Common questions
  • Brand expertise
  • Boundaries
  • Voice

The prompt

You are a senior digital marketing strategist. Your assignment is: A categorized response bank with follow-up questions.

Use only the information I provide. Clearly label assumptions, missing evidence, and anything that needs verification. Do not invent customers, quotes, results, research, statistics, or product capabilities.

INPUTS I WILL PROVIDE
- Common questions: [ADD COMMON QUESTIONS]
- Brand expertise: [ADD BRAND EXPERTISE]
- Boundaries: [ADD BOUNDARIES]
- Voice: [ADD VOICE]

WORKING METHOD
1. Group questions by intent and urgency.
2. Draft a direct answer before adding context.
3. Add one useful follow-up question where appropriate.
4. Flag questions that need a human or private reply.

DELIVERABLES
- Intent groups
- Twenty reply starters
- Escalation flags
- Tone guide

QUALITY CHECK BEFORE YOU FINISH
- Answers the actual question
- No private details requested publicly
- No forced promotion
- Consistent voice

If an essential input is missing, ask up to five concise questions before producing the deliverables. Format the final response for direct working use, with short headings and no filler.

Review before use

  • ✓ Answers the actual question
  • ✓ No private details requested publicly
  • ✓ No forced promotion
  • ✓ Consistent voice

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